We help support your business so you can get back to work! HTML Global provides expert technical support services to its clients, through the management solutions we provide. Once you have made the decision to implement our productivity and communication services, we allow you to go back to operating your business while we worry about maintaining your chosen services. Our professional and knowledgeable staff will not only keep everything running smoothly, but they can also offer training to you and your employees.
We understand how expensive it can be to hire and maintain your own IT department. HTML Global offers a variety of on-site support options, including IT department outsourcing, staff augmentation, outsourced CIO and break fix support. Our support technicians are highly qualified to meet your technology solution needs and will take the right precautions to ensure security and efficiency within your company’s network infrastructure.
We offer a variety of support types, including remote support, one of our most efficient ways to support our clients. Remote support is very safe and secure and the only person logging onto your computer is one of our certified technicians. Remote support also reduces transportation costs, making it a major convenience for both parties. You can schedule a technician to service your computer nearly any time of the day, and often on the same day you call. Remote support does not rely on location and allows you to be far outside of our service area, virtually anywhere in the country. The support is available for you when you need it. HTML Global bills in 15 minute increments making it a cost effective solution for support. There is no technician wait time. It is essentially on demand support.
We provide our clients with some of the best and most reputable endpoint protection software. Symantec Endpoint Protection was awarded “Best Protection Award” for two consecutive years in 2015 and 2016 for its industry-leading capabilities to stop sophisticated cyberattacks. HTML Global takes client protection very seriously. We closely monitor our end-point protection tools to ensure the safety of your company’s information and personal data.