The L2 IT Support Technician is responsible for handling, assessing and completing complex IT Support incidents and for providing onsite technical support to our MSP customers. The ideal candidate must be experienced, is comfortable with customer-facing communication, and is highly organized with excellent problem-solving skills. This is a hybrid position with in-office and remote work opportunities.
Responsibilities:
Requirements:
To apply, email a resume and cover letter to Erica Hedderich, Chief of Staff.