#MSP Complete Care

Enterprise grade managed IT geared for small business.

HTML Global gives you the support you need for your critical IT systems without the cost and hassle of doing it all in-house. Let us be your one-stop shop for your company’s IT needs.  Our process is simple. Just answer couple of quick questions and get a free quote.

Managed IT Service Customized For You

HTML Global is headquartered in Chicagoland area and we love giving world class friendly IT support worldwide.

Unlimited Helpdesk

A friendly US-based Helpdesk where you can call or email for all your IT issues without worry of overages.

24/7/365 Monitoring

Our Helpdesk continually monitors for issues that could affect your network and proactively fixes them.

After Hours Support

We have 24/7/365 support available for urgent after hours emergencies that need immediate attention.

Proactive Maintenance

Keep your network up to date with Microsoft, Adobe, Java and other updates automatically delivered.

Vendor Management

We can act on your behalf with your IT vendors (e.g. software vendors, multi-function printers and more).

Regular CIO Meetings

A regular meeting with your account manager to budget and plan for the future.

How It Works

Our goal is to provide you with WORRY FREE IT Support so that you can focus on what you do best.

managed it service made easy

Fully managed IT support

Get faster IT systems allowing for better productivity.

Fixed monthly costs

Our per employee pricing allows for easy budgeting and growth without any surprises.

Peace of mind

Regular planning, maintenance, and reporting so you know whats happening.

Our MSP Complete Care Plan Includes

Unlimited Remote Support​

Preventative Maintenance

3rd Party Application Updates

Domain & SSL WatchGuard​

Anti-Virus / Malware Protection

24/7/365 Monitoring

Full Disaster Recovery Tests

Monthly Manual Test Restores

Microsoft Patch Management

Guaranteed Response Times​

Client Access Portal

Vendor Management​

Monthly Executive Report​

Executive Reporting

You will receive a monthly easy to read IT Executive Report with metrics that matter.

Frequently Asked Questions

Can I have regular onsite visits?

Absolutely, in fact, we encourage every client of ours to have regular visits. Most productivity affecting IT issues go ignored until the IT person “walks past”.

How is pricing managed?

As most of our pricing is based on a per-user basis, we adjust our invoice to reflect the total number of active employees.

Do you support Tablets and Phones?

Of course, we live in an age where everyone is connected all the time and we can assist your team with this.

When is After Hours Support Available?

Our helpdesk is available 24x7x365.

What technologies do you support?

We have in-house experience with loads of different technologies Microsoft, Google, Apple, and much more; we have partnerships with over 300 different brands.

Is the Cloud useful for my business?

We strongly believe a “Hybrid Approach” is currently the best approach to utilizing Cloud technologies. A mixture of onsite and offsite infrastructure works for most businesses.

More Questions?

We’re happy to help! Email Us!

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What our Clients are saying

Jack Berkery, Doctors Plastic Surgery
Jack Berkery CEO, Doctors Plastic Surgery

HTML Global is like an extension of our own business. Whenever we have questions or need a strategy, we think of HTML Global as our IT department. Whether it is reaching out to Bill or the IT Support team, it’s like having an in- house IT department.

Tom Runyon, Seedburo
Tom Runyon President, Seedburo Equipment Company

HTML offers a full range of services which nearly any small to medium size business would need. Prompt service with excellent support, skilled technicians and automated support. The best of IT Support. Give them a try and I am sure you will not be disappointed.

Victoria Street, DBR Chamber of Commerce
Victoria Street DBR Chamber of Commerce

Outstanding service! HTML Global employees are extremely knowledgeable and friendly. They are always available to answer our questions. It's like having our own IT Department which is important to a small business.

Catherine Kedjidjian, Deerfield Public Schools
Catherine Kedjidjian Community Relations Deerfield Public Schools

A true partner to our school district!.. ...They actively seek ways to find solutions that make us do the best possible job of reaching and engaging our audience. I give them the highest possible recommendation!

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