The privacy of our visitors is important to us

At HTML Global, we recognize that privacy of your personal information is important. We believe that by respecting your privacy we will earn the opportunity to build a lasting relationship with your business, your clients, and your staff. Here is information on what types of personal information we receive and collect when you visit our site or utilize our services and how we safeguard that information. Any information you provide to us is used for the purpose for which it was submitted. We collect your information primarily for contact and billing purposes. Under no circumstances will your information be shared with, or sold to, or disclosed to any third party, except where required by law or otherwise noted when you are submitting the information.

Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as Comcast or Time Warner, the browser you used to visit our site (such as Chrome, or Firefox), the time you visited our site and which pages you visited throughout our site.


We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our sites features. You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you can interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Third Party Advertisements

We also use third party advertisements to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP and the browser you used to visit our site. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

Billing & Support Systems

Our billing and support systems are provided by third party software, when using our site you may be redirected to a third party to take advantage of various client features. These third parties have their own privacy policies as well as data security policies terms of service, and other documents you may wish to read to safeguard your privacy and security.

Credit Card Information

Any credit card information submitted via our billing system is secured by industry standard and proprietary measures – you can learn more about this security by visiting the links provided at the bottom of our billing system pages. We do not store credit card information unless a client chooses to enter credit card information for use in our billing recurring profiles module; in all other cases financial institutions (like PayPal and Amazon Payments) have the sole and complete responsibility for the storage of credit card information.


We do not condone or tolerate spam. We only send email to clients to announce new updates or replies as requested in an effort to provide technical support.

Children’s Privacy

We are committed to the protection of children’s privacy. All clients must be at least 13 years of age. We do not market services to children under the age of 13.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data) that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job ( for example, billng or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes To Our Privacy Policy

The head of this document will always include the date of its last revision.

Significant Changes to this Policy

Significant changes to this policy including any changes to the use and/or ownership of the data submitted via our site or third party services will be preceded by an email outlining the proposed changes. As well, a link providing similar and or supporting information will be available from our home page. A link to our privacy policy is available at the top of each page of our website.

At all times, we will endeavor to maintain and protect your data subject to the Terms and Conditions and Privacy Policy enforced at the time you became our client. In the event that we cannot, we will contact you by email, post the changes to our website, or contact you by means suitable to the change. At all times we will make our privacy policy publically available and easy to find on our website, as we believe the strength of our policies and our open communication with you to be valuable aspects of our relationship. We do, however, reserve the right to modify this Privacy Policy at any time. If you are a non-client web browser, please check this policy each time you visit for the most current updates.

Privacy Policy – HTML Global

Original Policy Provided by JenSense

Parts of this policy were modified to include wording from Freshbooks Privacy Policy

We also recommend you read and understand our Terms of Service including this document and our Master Service Agreement, which can always be found at the bottom of this page or clicking on the button below.